Guarantee and Return policy

Refund policy

Refunds & Returns for www.researchpeptidesuk.com (Research Peptides UK™)

Due to the fragility of research grade peptide products, we are unable to provide any returns or refunds on sold products after the package has been received and opened from the buyer. 

MUTUAL EXCEPTION

If the package has not been opened, the buyer can return the the order and request a refund with mutual approval between the buyer and Research Peptides UK under the conditions detailed below:

• The return package must be accepted by USPS within 3 business days of the buyer receiving the order. 
• The return shipping cost is the responsibility of the buyer.
• The original shipping cost that we, Research Peptides UK incurred to send the package will be deducted. 
• A  £9.99 return/handling charge will be deducted from the final refund amount. 
• Upon inspection of the package, refunds will be disqualified in the event that the package has been opened or tampered with. 
• Loss of package during return shipment is responsibility of the buyer, it is recommended that the buyer purchases insurance for any returned orders. 

LOSS RESPONSIBILITY

Research Peptides UK is not responsible for packages that are not received and/or lost due to the buyer giving an incorrect mailing address. 

DISPUTE FORFEIT 

When the purchaser elects to pay for their order with a credit card, they forfeit the right to request a chargeback with their card provider. All sales are final without the mutual written agreement between the buyer and Research Peptides UK. 

Our peptides are sold strictly for research and laboratory use only. We make no claims, guarantees, or warranties regarding specific research results, effectiveness, or applications. The success of any study depends on numerous variables beyond our control, including methodology, handling, and individual experimental conditions. As such, we do not accept returns or provide refunds based on research outcomes or perceived efficacy.

Our peptides are sold strictly for research and laboratory use only. We make no claims, guarantees, or warranties regarding specific research results, effectiveness, or applications. The success of any study depends on numerous variables beyond our control, including methodology, handling, and individual experimental conditions. As such, we do not accept returns or provide refunds based on research outcomes or perceived efficacy.

EFFICACY MONEY BACK GUARANTEE

Research Peptides UK guarantees the purity of their research peptides to be at 99% or greater.  In the event that a peptide provided directly by Research Peptides UK does not meet the purity standards of 99%, the following will be provided by Research Peptides UK to the buyer: 

• Full Refund of the product. 
• Reimbursement of the purity test conducted by the buyer. 
• A store credit towards future purchases that is equal to the cost of the defective product. 

The following requirements and due diligence must be satisfied in order to qualify for the money back guarantee: 

• Purity testing must have been paid for by the buyer. 
• A verifiable copy of the test results must be provided to Base Peptides. 
• Peptide must have been purchased within the past 6 months.  

Our customer support representatives are standing by to ensure that our customers are 100% satisfied with our product quality, customer support and delivery. Cancellations must be requested by email before the order shipment has shipped. Once the order has shipped you may not cancel your order. Please contact us at info@researchpeptidesuk.com with any questions or concerns that you may have regarding your order. We will do our absolute best to assist you as quickly and satisfactorily as possible. Thank you.